Frequently Asked Questions
Do you work onsite, or only remotely?
We're flexible! We can either come to you and work onsite if you are located on the Sunshine Coast or work remotely, depending on what works best for you. Once we have our initial consultation, we'll figure out the most suitable arrangement to meet your needs. So whether you prefer face-to-face collaboration or virtual teamwork, we can sort it out.
What Software do you work with?
We've got you covered! While we mainly use Xero, Quickbooks, and MYOB, we're pretty flexible and can adapt to your needs. We also have experience with other specialized software if that's what you need. So, feel free to let us know what works best for you!
Do you work on an hourly rate?
Nope, we don't offer an hourly rate. Instead, we prefer to provide transparent and upfront pricing for our services. We believe in offering a clear package or project-based pricing structure to ensure both parties are on the same page and there are no surprises along the way. So you can rest assured knowing exactly what you're getting and how much it will cost, without worrying about hourly rates ticking away
Do you outsource or offshore any of your clients' work?
Not at all! We take pride in our commitment to keeping all of our clients' work in-house. We do not outsource or offshore any of the tasks or responsibilities related to your bookkeeping. We handle everything internally, ensuring that your sensitive financial information remains confidential and secure. You can trust that we prioritize the privacy and integrity of your business by keeping all work within our trusted hands.
What is Dext?
Dext is a super handy tool that makes your life easier when dealing with receipts, invoices, and other money-related paperwork. It's like having a personal assistant that automatically extracts all the important info from those pesky receipts and invoices. The best part is, it works seamlessly with popular accounting software like Xero, QuickBooks, and MYOB. It makes it easy to streamline the workflow and improves collaboration between bookkeepers and their clients.